Customer Support and Office Assistant Wanted (City of Industry)
California
Posted on 2025-10-04
Description
About This Job
A kitchen cabinet retail company is currently seeking a Customer Service Representative and Office Assistant. The ideal candidate will possess a solid work ethic and demonstrate strong time-management skills, with the ability to handle multiple priorities simultaneously.
Responsibilities
- Gain a thorough understanding of product offerings to explain and compare items for customers.
- Assist customers in placing orders via the company website.
- Coordinate with both vendors and customers regarding products on backorder.
- Process modifications to existing orders and update order status across various platforms.
- Provide general administrative support to the sales manager as needed.
Requirements
- Minimum of one year of experience in a customer support or office assistant role.
- Must be a collaborative team player.
- Excellent written and verbal communication skills are essential.
- Previous experience with e-commerce platforms, inventory control systems, or CRM software is considered an advantage.
The position features a multi-tiered pay structure, with a base rate beginning at $20 per hour.
Job Type: Full-time
Schedule: Monday through Friday
Supplemental Pay: Bonus pay opportunities
Education: A college degree is preferred
Experience: One year of customer service experience is required
Work Location: On-site
Benefits
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Location
California
K